Refund and Cancellation Policy

This Refund and Cancellation Policy applies to all Pingbot subscription plans, paid services, and trials.

1. Free Trial

• Pingbot may offer a free trial for new users.
• No payment is required during the trial period.
• Users may cancel anytime during the trial without charges.

2. Subscription Plans

• Pingbot operates on a prepaid subscription model (monthly or annual).
• Fees are charged in advance based on the selected plan.

3. Refund Policy

• All payments made to Pingbot are non-refundable, unless explicitly stated otherwise.
• No refunds will be issued for partial usage, unused time, or early cancellation.
• Refunds will not be provided for account suspension due to policy violations.

4. Cancellation Policy

• You may cancel your subscription at any time from your account dashboard.
• Upon cancellation, your subscription will remain active until the end of the current billing cycle.
• No additional charges will be applied after cancellation.

5. Plan Changes

• You may upgrade or downgrade your subscription plan at any time.
• Changes will take effect as per the billing terms shown during the plan change.

6. Payment Failures

• Failed or overdue payments may result in temporary suspension or termination of services.
• Pingbot is not responsible for data loss caused by prolonged non-payment.

7. Contact & Support

For billing, cancellation, or refund-related queries, contact us at:

Pingbot Support

Email: [email protected]